Module Assessment: Monk & Wagner (M&W), Ch 7 –  Exercises (1-4)

1.  Develop a process map for the following outdated course registration process in place at a local university:

Generic Process Map Example

Generic Process Map Example.JPG

2.  Develop a swimlane process map for the online ordering process for Active Bicycle Company, shown below. Each of the following functions should be one swimlane: sales, accounting, warehouse, and shipping.

Generic Swimlane Map Example

Generic Swimlane Map Example.JPG

3.  Develop a process map for the following request-for-quote process:

(No additional example needed for this question.)

 

4.  Develop an event process chain (EPC) diagram for the following staff-recruiting process at Yellow Brook Photography:

Generic Event Process Chain (EPC) Diagram Example

Generic EPC Example.JPG