Obtaining your eTextbook:

Please follow these directions to obtain your eTextbooks for this course (Google Doc).  There are two eTexts for the course:

Concepts in Enterprise Resource Planning, 4th ed., Monk and Wogner
Service Management, 8th ed., Fitzsimmons and Fitzsimmons

Accessing your eTextbook:

Please follow these directions to access your eTextbook (Google Doc).