Loss Prevention (PST-3)
(Lesson Plan 3 out of 4) In this lesson plan, students will learn about shrinkage, shoplifting, internal theft and external theft. Students will understand security and loss prevention and company policies on the matter.
Author: Amber Kraus
First Authored: December 07, 2016
Last Revised: May 23, 2018
Introduction
This is the third lesson of four regarding Pre-Job Skills Training (PST):
- Sexual Harassment
- Safety on the Job
- Loss Prevention
- Job Handbook
The final lesson, Job Handbook, will include a project that will bring all the previously learned lessons together.
Note: These lessons work best after using the lessons from "Guppy Tank: No Business Too Small STEM Integrated Project."
Approximately 27 million people (or 1 in 11 citizens) in our nation today are shoplifting merchandise from retailers. "Shrinkage" is a huge problem for retail companies today caused by shoplifting as well as internal and external theft. The cost to companies can be catastrophic for a business.
In this lesson plan, students will learn about the effects of theft on a business and the protocol of catching a shoplifter. They will know what is expected of employees, and understand the roles of security and loss prevention.
Lesson Times
3 one hour periods: 3 hours
Industries / Subjects / Grades
Industries / Pathways
- Marketing, Sales, and Services
- Marketing
- Entrepreneurship / Self-Employment
- Professional Sales
Grade Levels
Standards and Objectives
Standards
California's 2013 CTE Standards
-
CTE.MSS.KPAS.6.6 Maintain a safe and healthful working environment and practice risk management to ensure security and to prevent loss of property
-
CTE.BF.KPAS.8.4 Explain the importance of personal integrity, confidentiality, and ethical behavior in the workplace
Related Instructional Objectives (SWBAT...)
- CTE By the end of this lesson students will have an understanding on shrinkage, shoplifting, internal theft and external theft.
- CTE Students will be able to describe the areas in which business loose profit and how to manage the loss.
- CTE Students will be able to explain the job requirements of security and loss preventions.
- RL.2.3 Students will describe a shoplifting event by acting it out in a skit.
Activities in this Lesson
Have You Ever Shoplifted?
Hooks / Set
The teacher will start the class showing a 49 second video of a women shoplifting (Mother Shoplifts).
Divide students into five groups. Tell students that each group will be assigned a question to discuss. They should answer the question that they are given based on their discussion and write there answers on the board. The answers must be detailed and not just a one word answer.
The teacher will give each student a questions card:
- "Have you ever shoplifted, or knew someone who shoplifted?"
- Come up with a definition of shoplifting.
- "Do you think it is shoplifting if a store worker takes something?"
- "How do you think shoplifting might affect the business?"
- "How are consumers affected?"
Follow up with a class discusstion of the answer placed on the board.
Resources and Materials
Shoplifting
Lecture
After the beginning hook, the teacher will explain that he/she will be showing a Shoplifting PowerPoint. During the PowerPoint, ask students to take notes about the effects shoplifting may have on a business. Make sure all students have paper and pencil/pen ready before showing the PowerPoint.
After the PowerPoint add to the board, "The effects shoplifting has on businesses."
Start a class discussion and talk about "Who is affected by shoplifters?"
Possible Answers:
- Shoplifting affects more than the offender. It overburdens the police and the courts.
- It adds to a store's security expenses
- It costs consumers more for goods
- It costs communities lost dollars in sales taxes
- It hurts children and families
Resources and Materials
Prevent Shoplifting
Check Understanding
Teacher will share the 8th slide from the PowerPoint "Prevent Shoplifting." After the slide, the teacher will place students into 6 groups (by doing a count off of each student).
- Make sure each group has a piece of paper.
- Explain to the class that each group will be given a picture card of which they will have 4 minutes to review and answer the question on the card. At the end of 4 minutes, the picture card will be pass to the next group. This process will continue until all groups have had each picture.
- Pass out a different Shoplifting Picture Card to each group and begin.
- After all pictures are reviewed, select a group to answer one of the six pictures. Take turns selecting each group and ask each group one of the questions. Before moving to the next group, ask all groups if they have a different answer (open for class discussion).
Resources and Materials
Catch That Shoplifter! Popcorn Activity
Demo / Modeling
PowerPoint Option One:
In this activity, the teacher will teach from the PowerPoint by using a method called "PopCorn." The teacher will ball up a piece of white paper into a "popcorn." When it is time to choose a student, the teacher can just toss the "popcorn" to the student of their choosing.
- The teacher will explain that they will be using the "PopCorn" method while looking at this PowerPoint.
- The teacher will state that he/she will read the first PowerPoint slide, and then "popcorn" it to another student (throw the "popcorn" to a random student). That student will then read the next slide.
- When that student is finished, he/she will "popcorn" it to another student to read, and so on.
Rules:
- When passing the "popcorn," you must select a student who has not read.
- Also, when a student is reading, they need to make sure they are talking loud enough for everyone to hear.
PowerPoint Option Two:
The teacher will start teaching and reading the PowerPoint, but will stop the PowerPoint after reading slide 10.
- Divide the class into 5 groups (divide groups into with half introvert and the other half extrovert, therefore the students will be able to help each other)
- Give each group one of the Shoplifting Rules. Instruct the students that they will have 15 minutes to read the card and create a skit to act out and demonstrate the contents of the card. Tell students they should point out who will be Loss Prevention, Shoplifter and who ever else may be involved in their skit.
- After 15 minutes, have each group act out their skit.
- At the end of the skit ask the spectators (students watching) what they observed. Then have the students read their card to clarify the shoplifting rule.
Let the students know that this will be a competition and the group with the most votes will win. Let the students know what they will be graded on:
- Idea was clearly presented
- All team member participated
- Very creative idea
- Entertaining
Note: Prior to the groups acting out their skits, give each student a grading card. You will need enough for each student to have one full sheet and have students cut score cards into five grading cards. After each skit collect the cards. After all groups have displayed their skits, total up the score cards - to see which group will be awarded the winner. Teacher could choose to give the winner a small reward. (A candy bar, sucker, pencil, etc.)
Resources and Materials
Summative Assessment
Assessment Types: Demonstrations, Observations, Projects, Teacher-Made Test, Loss Prevention Test
Teacher will give students the Loss Prevention Test.
After all students complete the test:
- Collect the test
- Give them back to another student to grade
- After grading pass back to test owner
- Review test questions marked wrong as a whole class
Resources and Materials