Stress can be beneficial or harmful. While some harmful stress is inevitable, the techniques and approaches available for dealing with that stress are increasing. Some individuals and some circumstances are more at risk for high stress than are others. This chapter has five major sections, each of which addresses one aspect of stress, including a wide range of stress management methods.
Define stress and distress.
Compare four different approaches to stress.
Explain the stress response.
Identify work and nonwork causes of stress.
Describe the benefits of eustress and the costs of distress.
Discuss individual differences in the stress-strain relationship.
Distinguish the primary, secondary, and tertiary stages of preventive stress management.
Discuss organizational and individual methods of preventive stress management.